Legal
Terms of service
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The service
DueFire provides a software-as-a-service platform for tracking invoices, sending automated reminder emails, generating demand letters, and reconciling bank-transfer payments. We are not a payment processor; payments flow directly to your own accounts (Stripe, PayPal, or bank).
Your account
You are responsible for keeping your password and access credentials secure. You must verify your email address. You must not use the service to send unsolicited emails outside the scope of legitimate invoice collection.
Acceptable use
DueFire is for legitimate invoice collection. Do not use it to harass debtors, send threatening or false legal notices, or pursue debts you do not have the right to collect. We may suspend accounts that breach this.
Billing
Paid plans are billed monthly or annually in advance via our payment processor. You can cancel any time; access continues until the end of the current billing period. Refunds are not given for partial periods.
Money never touches us
All payments your clients make go directly to your accounts. DueFire does not take a percentage of recovered amounts. If a payment fails, gets disputed, or is reversed, that is between you, your client, and your payment processor.
Liability
DueFire is provided as-is. We do not guarantee that any specific invoice will be paid. We are not liable for losses arising from missed reminders, undelivered emails, or third-party service outages (Stripe, PayPal, your email provider, your bank).
Termination
You can delete your account at any time from settings. We may terminate accounts that violate acceptable use, have unpaid invoices to us, or have been inactive for more than 12 months.
Where to reach us
Questions about these terms? Email [email protected].
This is a placeholder summary. The full, lawyer-reviewed terms will replace this page before launch.